There is no delivery charge in the UK. You get the ordered product earliest in 4-5 days for free to your address. (You can fallow the exact delivery time on the products descriptions.) Our collegue will call up to liaising with you about the date of the delivery. If you are not at home our colleague arrange you by phone and goes back two more times for free. So please give us the correct time for the easier and more practical delivery.
If by any chance you do not receive your order in the above mentioned time limit please contact us (email@example.com) and the issue will be activated.
Returns MUST be made within 14 days of delivery. If you receive a defective product please email us at firstname.lastname@example.org to arrange an exchange. Exchanged items will only be sent after we have received the origional item back from you in perfect condition, intact, unused, and in its original packaging. Please contact us for details of the return address. Free delivery does not apply if you decide to return the item therefore the carriage cost will be deducted from the amount to be refunded usually L 20-25.